Versand

Shipping Policy

Last updated: August 26, 2026

Thank you for shopping with us. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.

1. Order Processing

Orders are processed on business days, Monday through Friday, excluding public holidays.

After your order has been successfully placed and payment has been confirmed, we will prepare it for shipment.

During promotional periods, holidays, product launches, or periods of unusually high demand, processing may take longer than usual.

2. Shipping Destinations

We may ship orders to Denmark and other destinations made available during checkout.

Available shipping destinations and shipping methods may vary depending on the product, delivery address, and carrier availability.

If your destination cannot be served, you will normally be unable to complete checkout or we will contact you after receiving the order.

3. Estimated Delivery Time

Estimated delivery times are displayed during checkout where available.

Delivery estimates begin after the order has been processed and dispatched.

Please note that delivery times are estimates and are not guaranteed unless expressly stated otherwise.

Delivery may be affected by:

  • Carrier delays

  • Customs processing

  • Public holidays

  • Severe weather

  • High shipping volumes

  • Incorrect or incomplete delivery information

  • Events outside our reasonable control

4. Shipping Costs

Shipping charges, if applicable, will be displayed before you complete your order.

Any available free-shipping promotion or shipping discount will be shown on the website or during checkout.

5. Order Confirmation

After placing an order, you should receive an order confirmation at the email address provided during checkout.

Please review the information carefully and contact us as soon as possible if you notice an error.

6. Shipment Confirmation and Tracking

Once your order has been dispatched, you may receive a shipment confirmation containing tracking information where tracking is available.

Tracking information may require some time to become active after the carrier receives the shipment.

7. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate delivery address.

If you notice an error in your address, contact us as soon as possible:

Email: DavidGoh895@gmail.com
Phone: +45 31 84 72 56

If an order has already been dispatched, we may not be able to change the delivery address.

Additional delivery or reshipping costs resulting from an incorrect address provided by the customer may be the customer's responsibility where permitted by law.

8. Failed Delivery

If delivery cannot be completed because:

  • The recipient is unavailable

  • The address is incomplete or incorrect

  • The shipment is refused

  • The package is not collected from a pickup point

the carrier may return the package to us.

Please contact customer service if this occurs.

9. Delayed Shipments

If your shipment appears to be delayed, please first check the tracking information provided by the carrier.

If there has been no meaningful tracking update or the expected delivery period has passed, contact:

DavidGoh895@gmail.com

Please include your order number so we can investigate the shipment.

10. Lost Packages

If a carrier confirms that a shipment has been lost, please contact us.

After reviewing the case, we may provide an appropriate remedy, such as:

  • Replacement shipment

  • Refund

  • Other suitable solution

The available solution will depend on the circumstances and applicable consumer law.

11. Damaged Packages

Please inspect your package upon delivery.

If the shipment arrives visibly damaged or the product inside has been damaged during transportation, contact us as soon as possible.

Please provide:

  • Your order number

  • Photos of the packaging

  • Photos of the damaged product

  • A description of the problem

We will review the case and provide an appropriate solution.

12. Customs, Duties and Taxes

For international orders, customs duties, import taxes, VAT, or other charges may apply depending on the destination and how the transaction is structured.

Where such charges are not collected during checkout, they may be collected by customs authorities or delivery providers.

Any mandatory information about applicable charges will be provided in accordance with relevant law.

13. Multiple Shipments

Orders containing multiple items may occasionally be shipped separately.

If this happens, you may receive more than one shipment or tracking number.

You will not be charged additional shipping fees solely because we choose to divide an order into multiple shipments unless otherwise agreed.

14. Returns

Shipping-related returns are subject to our Refund & Return Policy.

Please contact customer service before returning an item so that we can provide the correct return instructions.

15. Contact Information

For questions about shipping, delivery, or tracking, contact:

Company: Zeebergs Autodele
CVR: 39331357
Address: Spættevej 36A, 8723 Løsning, Denmark
Email: DavidGoh895@gmail.com
Phone: +45 31 84 72 56